1.1 Welcome to Need A Tradie. By accessing or using our platform, you agree to comply with and be bound by these terms and conditions (“Terms”).
1.2 Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our platform.
2.1 “Platform” refers to the Need A Tradie website needatradie.co.uk and any related services provided.
2.2 “User” refers to any individual or entity using our platform, including both tradespeople and homeowners.
2.3 “Tradesperson” refers to individuals or businesses offering trade services through our platform.
2.4 “Homeowner & Businesses” refers to individuals seeking trade services through our platform.
3.1 To register as a Tradesperson, you must be qualified and reputable in your trade.
3.2 Users must be at least 18 years old to use the platform.
3.3 By registering, you warrant that you have provided accurate and complete information.
4.1 Users must maintain the confidentiality of their account information.
4.2 Users are responsible for all activities that occur under their account.
4.3 Users must not use the platform for any unlawful or prohibited activities.
5.1 Need A Tradie strives to vet all tradespeople to ensure they are qualified and reputable.
5.2 Verification may include background checks, qualifications validation, and reviews of previous work.
5.3 Despite our efforts, we do not guarantee the accuracy, completeness, or reliability of any verification process.
6.1 Need A Tradie provides a platform for connecting homeowners and businesses with tradespeople.
6.2 We do not provide any trade services ourselves and are not responsible for the work performed by tradespeople.
6.3 Users acknowledge that any contract for services is between the homeowner/business and the tradesperson, not with Need A Tradie.
7.1 Use of the platform may involve fees, which will be communicated to users in advance.
7.2 Payment terms will be agreed upon directly between homeowners/businesses and tradespeople.
7.3 Need A Tradie may charge a commission or service fee for facilitating connections, which will be detailed in your account information.
8.1 Users may leave reviews and feedback about their experiences.
8.2 Reviews must be honest, respectful, and not contain any offensive or defamatory content.
8.3 Need A Tradie reserves the right to remove any reviews that violate these terms.
9.1 Need A Tradie is not responsible for resolving disputes between users.
9.2 Users are encouraged to resolve disputes directly.
9.3 If necessary, disputes may be escalated to appropriate legal or regulatory authorities.
10.1 Need A Tradie is not liable for any indirect, incidental, or consequential damages arising from the use of the platform.
10.2 We do not guarantee the accuracy, quality, or reliability of any information provided on the platform.
10.3 Need A Tradie accepts no liability to any user for any claim arising out of or in connection with these Terms or the use of the platform.
11.1 Users agree to indemnify and hold harmless Need A Tradie, its affiliates, and its employees from any claims, damages, or expenses arising from their use of the platform.
11.2 This includes any violations of these Terms or applicable laws.
12.1 Need A Tradie reserves the right to terminate or suspend any user account at our discretion.
12.2 Users may terminate their account at any time by contacting customer support.
12.3 Upon termination, any outstanding obligations or liabilities will still apply.
13.1 We may update these Terms from time to time.
13.2 Users will be notified of significant changes through the platform or via email.
13.3 Continued use of the platform after changes have been made constitutes acceptance of the new Terms.
14.1 Our Privacy Policy, which is incorporated by reference into these Terms, outlines how we collect, use, and protect user information.
14.2 By using the platform, users consent to the practices described in the Privacy Policy.
15.1 These Terms are governed by the laws of the jurisdiction in which Need A Tradie operates.
15.2 Any legal actions or proceedings related to the platform must be brought in the appropriate courts of that jurisdiction.
16.1 If you have any questions or concerns about these Terms, please contact us at support@needatradie.co.uk
16.2 We aim to respond to all inquiries within a reasonable timeframe.
16.3 By using Need A Tradie, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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